FAQ

Where are you located?

The Julita atelier is based in Oakwood, North London, England. A quiet residential setting opposite the grounds of beautiful Oakwood Park. Our studio is a unique calm setting for an intimate bridal experience where we hold space for you to be inspired. 

The nearest tube is Oakwood station, on the Piccadilly line, which is an 8 minute walk from the studio. Alternatively there is a taxi office within the station. If visiting by car there is plenty of free street parking available for you and your guests.

 

How do initial appointments work?

The process begins with an appointment to meet with Julita's designer and founder, Jo, who will guide you through the collection. Your vision will be discussed in detail in order to understand whether your dream is a collection piece, a customised collection gown or a purely bespoke creation. During this first meeting we will absorb your inspiration and guide you to a gown infused with your love story. It's a creative process where we work collaboratively, threading in elements to make your gown unique to you. Please refer to the Custom page for more information. Bespoke gown information can be found here.

Can I make any design changes or add personal details to collection gowns?

Yes, the collection is fully customisable and personalised embellishment details can be added, with the belief that your uniqueness is honoured. Customisable options include changes to the silhouette, colour and fabric. Please refer to the Custom page for more information.

What is the recommended time frame?

We recommend you begin looking for your dress 9-12 months before your wedding date. Depending on your gown choice, please allow 6-9 months to secure your order and the creative timeline required to create your gown. If your wedding day is closer than this, we may be able to accommodate a shorter turnaround time with a priority order service. Please get in touch and we can discuss your options.

Who will be at the meetings?

Designer and founder Jo will take you through the journey, from initial consultation, right through to a beautifully completed gown. Your vision is always the centre of design experience and you will be involved at every step. Jo is supported by a small London based team who have artisan practices at heart. 

Do you make gowns for overseas brides-to-be?

Yes, we work with brides-to-be remotely worldwide. Regardless of your location, you will receive the same detailed design journey and intimate experience via video calls and emails.

Gowns are couriered via DHL insured and the price is dependent on your location. You would need to factor in the cost of tax/duty once goods arrive in customs and will be notified by DHL to make any payment due for clearance. 

Do you do fittings?

Designs are all handmade to order and this is offered by a number of service options. The most popular is the made to measure service which includes in-person studio measurements and fittings to ensure the perfect fit. Gowns can also be made to standard UK sizes or to measurements you provide, where Jo and her team will guide you to take your measurements remotely. 

When ordering gowns to standard UK sizes or with measurements you have remotely provided, please note alterations may be needed to achieve the perfect fit. An experienced bridal seamstress local to you will be able to make any adjustments if required. We take no responsibility for inaccurate measurements provided.

 

What if my weight changes?

All gowns are made-to-order, made to your measurements. The initial measurements taken are used to make your unique bespoke pattern. If your measurements change after this there will be a charge for additional time required for alterations to ensure the perfect fit. 
 

What is the collection price range?

Collection gowns range between £2400 - £5500 with customisable options priced depending on your request. Pricing is not visible on the website due to the vast amount of options possible with collection gowns. A change of fabric, altered silhouette, or adjusted amount of hand embellishment can vastly alter the price of a gown. We will endeavour to guide you to a custom collection gown which works to your budget.

Our bespoke designs begin from £3500, with pricing dependant on the complexity of the design, fabrics selected and amount of hand embellishment required. It is recommend you have a budget in mind at the start of your bespoke journey and leave flexibility to allow for the organic nature of the bespoke process. 

Each gown is made by hand, to order. There is no mass production line, so only one can be produced at a time. The journey of your Julita gown and the service we provide is intimate, dedicated and made with love. 

 

Do you make veils?

Yes, we can create custom veils, shoulder drapes and capes to compliment your gown perfectly. We can also recommend incredible designers for handmade jewellery and head pieces. Please refer to the Veils page for more information.

Do you offer a gown cleaning service?

No, however we can recommend suitable dry cleaning services and will happily connect you on request.

 

Do you charge for first appointments?

Visits to the studio are by personal appointment only, lasting 60 - 90 minutes. At this meeting you will be able to view and try on pieces from the collection. There is also opportunity to discuss customisations.

 

There is an appointment fee of £25 to secure your appointment. This fee is payable via BACS and is redeemable within 7 days against any order if you decide to continue with the collaborative journey. Any subsequent appointments are complimentary. 

 

Virtual appointments are £15 for 30 minutes. During this video call Jo will guide you through the collection and answer any questions you may have.

Appointments can be booked by contacting the atelier email or via the booking form. Please ensure you list the gowns you are interested in on your booking request so we can ensure any specific gowns are available in the studio for your consultation.

Purely bespoke design appointments can be booked by contacting the atelier email, together with your inspiration information. Jo will be in contact with you to discuss further details. Please note we take on a limited number of bespoke commissions a year. More information can be found here.

We kindly ask if you are running late for your appointment please send a message or call 07968 446 372 . If you are unable to make your appointment, please give us 48 hours notice so we can give your appointment to another bride to be. We have very limited spots available so please be sure before making the booking. There will be no refunds issued once your booking is confirmed.

 

What is the process if I want to go ahead with an order?

If you find your dream gown we will email you with an order confirmation and estimated price based on the design and any customisations. We kindly request a non-refundable 50% deposit to secure your order. The remaining balance is due prior to your dress collection appointment. Payment plans can be discussed on request.

What do I need for my appointment?

For in-person consultations please invite up to 2 guests to join you. Please bring your own pair of clean heels or suitable shoes to wear whilst trying on the dresses. We advise nude comfortable underwear. We’re able to serve refreshments however you are welcome to bring a bottle of water or a hot drink in a spill-proof cup with you. Please no heavy make-up or fake tan to the appointment if you wish to try on gowns. 

What sizes are the collection samples?

The sample collection is currently sized UK 8-10. As a small independent atelier there is one sample available in each style. As the business grows, and recovers from the financial burden that Covid caused, sample gowns will be available in more sizes. We make for all beautiful body shapes and sizes, including baby bumps and postpartum bodies. We celebrate all women. The collection can inspire ideas, showcase the finishings, make, fabric and hand appliqués. It's a lovely way to present the love which we thread into the gowns and guide you to your dream design. Gowns can be handmade to order in any size, including split sizing, as we customise to your specific measurements.

 

Where are the gowns made and where are your fabrics from?

We are proud to make all our gowns in London, handmade to order by Jo and our small team. Please see our sustainability page here

How many fittings will I need?

On average you will require approximately 2-4 fittings.

What is your COVID safety policy?

Taking government guidance into consideration and our own beliefs please note the COVID safety measures below. This is what we feel is right at this time for us all to stay safe. Naturally, we will amend this in line with any government updates.

 

- We kindly ask that you check your temperature and if possible carry out a LF test prior to your visit. 

- If you have symptoms, please inform us and we will reschedule your appointment. 

- You and your guests are welcome to wash your hands on arrival. 

- Hand sanitiser will be available in the studio. 

- Wearing a face covering for your appointment is optional. We understand many brides-to-be or their guests may be vulnerable, therefore please feel free to request Jo and her team wear masks and any extra duty of care within the atelier. We want you to feel as relaxed as possible to enjoy your experience.
 

Do you offer a gown hire service?

Yes, we do hire out some sample gowns. Please contact the atelier with your request and for further information.

Can I take photographs during my initial consultation?

Unfortunately, we kindly ask no photographs are to be taken in the atelier. This safe guards our intellectual property which is understandable given the amount of craftsmanship and expertise behind each gown. We appreciate you may like to see a photo of yourself in a sample gown, and we will happily take a photo on our phones for you to view only. Once you have placed an order you are more than welcome to take photographs, as it's an especially beautiful way to document the process.

Who can I contact if I have another question?

If you have any other queries, please email jo@julitalondon.com.