Frequently Asked Questions
JULITA is conveniently located in North London N22, near Muswell Hill. For those using public transportation, the nearest tube station is Bounds Green on the Piccadilly line, and Alexandra Palace overground station is also nearby. Both stations are just a 10-minute walk from our studio. If you prefer to drive, there is an abundance of free street parking available in the vicinity. This makes it easy for visitors to access our location whether they are traveling by car or using public transit.
A: During your first appointment at JULITA, you will meet with our designer and founder, Jo. This initial meeting is a crucial step in creating your dream gown and is intended to be both informative and inspirational. Jo will guide you through our extensive collection, and together you will discuss your vision in detail. The goal of this conversation is to determine whether your ideal gown is a piece from our collection, a customised version of an existing design, or a completely bespoke creation tailored uniquely to you. We aim to fully understand and absorb your inspiration to ensure we bring your dream to life.
A: Yes, at JULITA, we believe in honoring your uniqueness. You can make changes or add personal details to our collection gowns to ensure they perfectly reflect your style. We offer a variety of customisation options, including different fabric choices such as vegan and recycled fabrics. Our goal is to provide you with a gown that not only fits beautifully but also aligns with your personal values and preferences.
A: The recommended time frame for ordering a gown from JULITA is 6-9 months. This period allows us to secure your order and accommodate the creative timeline necessary to design and craft your gown to perfection. If your wedding day is less than 6 months away, we may still be able to assist you with a shorter turnaround time through our priority order service. Please contact us as soon as possible to discuss your needs and ensure we can meet your special requirements.
Yes, JULITA works with brides-to-be remotely worldwide. Regardless of your location, our team ensures you receive the same detailed design journey and intimate experience as our local clients. Through video calls and emails, we closely collaborate with you to create the gown of your dreams. Once completed, gowns are couriered via DHL, fully insured for your peace of mind. Please note that the shipping cost will depend on your location.
A: Yes, at JULITA, we understand the importance of a perfect fit. Our Talisma collection gowns are handmade to order in standard sizes ranging from UK 6 to 22. Additionally, subject to availability, we offer a made-to-measure service and studio fittings to ensure your gown fits impeccably. When ordering in standard UK sizes, please be aware that alterations may be necessary to achieve an ideal fit. To assist with this, we offer a number of experienced bridal seamstress services. Our team is dedicated to making sure you look and feel amazing in your custom gown.
A: Due to the vast array of options available with our collection gowns, pricing is not visible on our website. Factors such as choice of fabric and the extent of hand embellishment can significantly influence the cost of a gown. At JULITA, we are dedicated to guiding you towards a custom collection gown that aligns with your budget. Our professional team will work closely with you to ensure that your gown meets both your financial and aesthetic requirements, allowing for a personalised experience. For precise pricing and customised recommendations, we encourage you to book a call or consultation.
Our purely bespoke design pricing is dependent on several factors including the complexity of the design, the fabrics selected, and the amount of hand embellishment required. We recommend having a budget in mind at the start of your bespoke journey but also encourage flexibility, as the bespoke design process can be quite organic and may evolve. This approach allows us to create something truly unique, while also accommodating any changes or enhancements you may wish to incorporate along the way.
A: Yes, we do charge for initial appointments. Visits are by appointment only to ensure personalised service. You can secure an in-person appointment with our designer, Jo, for a fee of £50, or opt for a Zoom appointment for a fee of £35. Please note that appointments are held for 48 hours and are only secured once the appointment fee has been paid. If the fee is not received within this time frame, the appointment slot will be offered to another bride. This policy ensures that everyone receives the focused attention they deserve during their consultation. To book your appointment, please contact us directly or visit our website.
A: Once you have selected your gown, we will send you an email with an order confirmation. This email will include the estimated price based on the design and any customisations you have selected. To secure your order, we kindly request a non-refundable 50% deposit. This ensures that your gown will be reserved and tailored specifically for you. The remaining balance of your order is due before your dress collection appointment. We offer flexible payment plans to make this easier for you.
A: For in-person consultations, you are welcome to invite up to 1 guests to join you. This ensures you have the support and opinions you value most during your visit. Please bring your own pair of clean heels or suitable shoes to wear while trying on dresses. Additionally, we advise wearing nude underwear and a strapless bra. We kindly request that you avoid heavy make-up or fake tan if you plan on trying on gowns, as this helps us maintain the condition of our dresses.
A: Unfortunately, we kindly ask that no photographs be taken during your initial consultation. This policy safeguards our intellectual property, which is crucial given the amount of craftsmanship and expertise that goes into each product we offer. We appreciate your understanding and cooperation in respecting our atelier's creative space.